On rare occasions, Samsung Mobile users may get an error message when logging in that reads:
We're sorry, something went wrong when attempting to login.
This error message will often be accompanied by a suggestion to enable cookies. This will cause confusion - especially when the browser in question has already had cookies enabled.
The root cause of the problem may be within the Samsung browser. To fix this, go into the Samsung app, open the internet browser and enable cookies.
If this doesn't solve the problem, please contact firstname.lastname@example.org